Malwarebytes’ paid antivirus is referred to as Malwarebytes Basic and Malwarebytes Premium interchangeably on its site. We take into consideration how long the company has been in business and its reputation, whether its services have changed for better or for worse and what customers say on consumer review sites and community forums. Does it also come with parental controls and identity protection? It should provide on-demand and on-access malware scans, phishing protection, behavior-based detection and firewall protection. Does it slow down your device? Is it difficult to use? Are extras like credit alerts or VPNs available?įamiliarize yourself with standard antivirus security features and determine which additional features are non-negotiable for you. Top antivirus software should be simple to set up and protect your device from vulnerabilities without affecting its performance. A plan’s price should align with the value of its features, customer support and experience and reputation. You’ll find many free antivirus products available, but paid plans offer the most security features.

Is 24/7 chat available? How easy (or difficult) is it to contact support representatives? Is there a support page that’s helpful and easy to navigate? Antivirus providers should offer accessible support and answer customer questions in a timely manner.

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